We at VKarta stand behind our services and your satisfaction with them is important to us. We offer a 100% money-back guarantee for all website services purchased from us.
If you are not satisfied with any of our services, you can ask for a refund within 30 days of your subscription. Please note that this policy is applicable from the date of your purchase and will not be applicable after 30 days.
To request a refund, please contact us through our customer support channel with your order details. Upon receipt of your refund request, we will promptly review your case. Once your refund request is approved, we will initiate a refund to your original method of payment. It may take some time for the refunded amount to reflect in your account, depending on your card issuer’s policies.
Please note that while we’re happy to refund your subscription fees, this does not include any non-refundable charges associated with your account such as domain registration or third-party costs that we incur on behalf of setting up your services.
We value the opportunity to resolve any issues you may have experienced. We are here to help, so please feel free to contact us if you need any assistance.